Support Services

YWCA Glendale and Pasadena offers residential and non-residential programs to support survivors’ safety and healing. We also provide violence prevention education for the community at large to disrupt the cycle of violence and to build a compassionate community of support for survivors.

• A 24/7 Hotline (1-888-999-7511) which serves Los Angeles County daily (an area of 10.2 million people). We offer confidential support, crisis assistance, community referrals, and information about other programs and services.
• Sunrise Village Emergency Shelter provides a temporary community living environment for women, their children, and pets whose safety is at immediate risk. Services offered include safe shelter and provision of food and essential items, case management, crisis intervention, and counseling services.
• Domestic Violence Services Center offers case management, legal assistance, adult and child counseling, housing navigation support, financial assistance, linkages to key resources, and trauma informed childcare.
• Violence Prevention Program provides primary, secondary, and tertiary violence prevention programming on domestic violence, sexual assault, teen dating violence, elder abuse, and stalking in Glendale, Pasadena, and surrounding communities.
• Legal Services to address survivors’ safety and long-term stability needs, including: restraining orders, divorce, child custody and support, and immigration relief.
• Peer, Paraprofessional, and Professional Counseling Services to provide psychoeducational support groups, individual counseling for adults and children, and eye movement desensitization and reprocessing (EMDR) psychotherapy.
• Housing Navigation supports survivors in securing stable housing, providing housing advocacy, and financial assistance to cover rental deposits.
• Domestic Violence Peer Counselor 40-hour Training Program offered to community members who are looking to better understand the experiences of survivors of domestic violence and their children. To sign up, click here.
• Food pantry addresses survivors’ food insecurity by providing groceries for curbside pick up during COVID-19.

All services are provided at no cost to the client and are available in English, Spanish, and Armenian.

Our Legal Services

Survivors of domestic violence, sexual violence, and stalking often face a wide variety of legal challenges. These challenges can place a strain on a person’s personal safety, housing, employment, education, divorce, custody, immigration status, and privacy. YWCA Glendale and Pasadena’s Legal Department provides legal services to dozens of survivors every year, helping them overcome their legal hurdles and break free from violence. These services include legal consultations and referrals, court accompaniment by a paralegal, assistance with divorce or custody and visitation paperwork, restraining order preparation, consultations regarding domestic violence-related family law, and legal workshops.

All of our legal services are designed to empower survivors with information and options to move through the legal system and become self-sufficient in order to advocate for themselves in the future. Services are free and available for eligible victims and survivors, regardless of race, ethnicity, gender and sexual orientation. If you would like to explore your legal options, call our 24/7 Hotline at 1-888-999-7511 to be assessed for program eligibility.

Housing Navigation

Survivors of domestic violence face the same economic barriers that challenge so many low-income people in Glendale and Pasadena: the lack of affordable housing, limited safety options, unemployment, lack of available living wage jobs, lack of transportation, and limited child care options. More than 50% of our clients receiving non-residential services are unemployed or underemployed. As a result, many survivors face the impossible choice between staying with/returning to their abusers or becoming homeless.

In collaboration with landlords and property managers throughout Los Angeles County, YWCA Glendale and Pasadena provides a variety of services to support the success of each participant. These services may include: workshops, housing identification, advocacy, connections to supportive services, financial assistance, and tenant education.

Learn more about the Domestic Violence Housing First Model here.

If you are a survivor of domestic violence who is experiencing homelessness or housing issues, please call 1-888-999-7511 today.

Our Children’s Program

Children are the unintentional, often times, forgotten victims of domestic violence.

Our Children’s Program is designed to help children recover from domestic violence by promoting healthy growth and development, non-violent social skills, and positive learning experiences in a safe, supportive setting. Tailored support for children and teens aged 0-18 years consists of age-appropriate activities, such as arts and crafts, team-building games, after-school tutoring, and computer skills.

We offer this program to children of current YWCA Glendale and Pasadena Domestic Violence Program participants. This is in support of our other comprehensive services for domestic violence survivors, such as shelter, legal advocacy, and counseling.

Community Climate Survey on Domestic Violence

In March 2018, YWCA Glendale and Pasadena (formerly YWCA Glendale) distributed a 23-question survey to the Glendale community in order to better understand our community’s current viewpoints and experiences related to domestic violence. We assessed knowledge of domestic violence, attitudes/biases towards domestic violence, violence exposure, bystander efficacy, and community involvement. 76 people responded.

Click Here to View or Download the Results

NATIONAL DOMESTIC & SEXUAL VIOLENCE RESOURCES